FREQUENTLY ASKED QUESTIONS
"}},"decoration":{"bodyFont":{"body":{"font":{"desktop":{"value":{"size":"12px","color":"#E20073","lineHeight":"1.7"}}}}}}},"module":{"meta":{"adminLabel":{"desktop":{"value":"Text: FREQUENTLY ASKED QUESTIONS"}}},"advanced":{"htmlAttributes":{"desktop":{"value":{"class":"cpgs-eyebrow"}}}}},"builderVersion":"5.11.1"} /-->Straight answers about CPGS.
How our services, standards, verification, and support work.
"}},"decoration":{"bodyFont":{"body":{"font":{"desktop":{"value":{"size":"20px","color":"#64646A","lineHeight":"1.7"}}}}}}},"module":{"meta":{"adminLabel":{"desktop":{"value":"Text: How our services, standards, verification, an"}}},"advanced":{"htmlAttributes":{"desktop":{"value":{"class":"cpgs-lead"}}}}},"builderVersion":"5.11.1"} /-->FAQS
"}},"decoration":{"bodyFont":{"body":{"font":{"desktop":{"value":{"size":"12px","color":"#E20073","lineHeight":"1.7"}}}}}}},"module":{"meta":{"adminLabel":{"desktop":{"value":"Text: FAQS"}}},"advanced":{"htmlAttributes":{"desktop":{"value":{"class":"cpgs-eyebrow"}}}}},"builderVersion":"5.11.1"} /-->The details that matter.
CPGS is a technology-enabled facility services company. We provide commercial janitorial and facility support through trained teams, standardized processes, and digital tools that make service delivery more visible, accountable, and scalable.
"}}},"builderVersion":"5.11.1"} /--> <!-- wp:divi/accordion-item {"module":{"advanced":{"open":{"desktop":{"value":"off"}}}},"title":{"innerContent":{"desktop":{"value":"Is CPGS a cleaning company or a software company?"}}},"content":{"innerContent":{"desktop":{"value":"CPGS is a facility services company. Our teams perform the work. Technology, including our CLN platform, strengthens how that work is coordinated, documented, verified, and reported.
"}}},"builderVersion":"5.11.1"} /--> <!-- wp:divi/accordion-item {"module":{"advanced":{"open":{"desktop":{"value":"off"}}}},"title":{"innerContent":{"desktop":{"value":"What is CLN?"}}},"content":{"innerContent":{"desktop":{"value":"CLN is the operational platform CPGS uses to help coordinate, document, verify, and report service activity across technicians, supervisors, and clients.
"}}},"builderVersion":"5.11.1"} /--> <!-- wp:divi/accordion-item {"module":{"advanced":{"open":{"desktop":{"value":"off"}}}},"title":{"innerContent":{"desktop":{"value":"How does CPGS verify that work was completed?"}}},"content":{"innerContent":{"desktop":{"value":"Work is defined against task-level standards, performed by assigned teams, checked through supervisor inspections, and documented as a completion record that clients can review.
"}}},"builderVersion":"5.11.1"} /--> <!-- wp:divi/accordion-item {"module":{"advanced":{"open":{"desktop":{"value":"off"}}}},"title":{"innerContent":{"desktop":{"value":"Can CPGS support multiple locations?"}}},"content":{"innerContent":{"desktop":{"value":"Yes. Multi-site programs use standardized scopes and inspection criteria, regional supervision, and reporting that rolls up by site, region, and portfolio.
"}}},"builderVersion":"5.11.1"} /--> <!-- wp:divi/accordion-item {"module":{"advanced":{"open":{"desktop":{"value":"off"}}}},"title":{"innerContent":{"desktop":{"value":"What industries does CPGS serve?"}}},"content":{"innerContent":{"desktop":{"value":"Current priority industries are manufacturing, distribution and warehousing, and commercial facilities including offices and multi-tenant buildings.
"}}},"builderVersion":"5.11.1"} /--> <!-- wp:divi/accordion-item {"module":{"advanced":{"open":{"desktop":{"value":"off"}}}},"title":{"innerContent":{"desktop":{"value":"How do escalations and urgent requests work?"}}},"content":{"innerContent":{"desktop":{"value":"Requests are logged with an owner and a defined escalation path, then confirmed when resolved, so status is documented rather than tracked informally.
"}}},"builderVersion":"5.11.1"} /--> <!-- wp:divi/accordion-item {"module":{"advanced":{"open":{"desktop":{"value":"off"}}}},"title":{"innerContent":{"desktop":{"value":"How do existing clients access reporting?"}}},"content":{"innerContent":{"desktop":{"value":"Existing clients use the Client Access page to reach the platform environment provided for their program. Access details are provided by your CPGS account contact.
"}}},"builderVersion":"5.11.1"} /--> <!-- wp:divi/accordion-item {"module":{"advanced":{"open":{"desktop":{"value":"off"}}}},"title":{"innerContent":{"desktop":{"value":"What certifications does CPGS hold?"}}},"content":{"innerContent":{"desktop":{"value":"Certifications are published only after verification:.
"}}},"builderVersion":"5.11.1"} /--> <!-- wp:divi/accordion-item {"module":{"advanced":{"open":{"desktop":{"value":"off"}}}},"title":{"innerContent":{"desktop":{"value":"How does CPGS begin a new engagement?"}}},"content":{"innerContent":{"desktop":{"value":"Engagements begin with a facility walkthrough and current-condition assessment, followed by scope definition, standards, staffing plan, inspection framework, and reporting setup.
"}}},"builderVersion":"5.11.1"} /-->LET US TALK
"}},"decoration":{"bodyFont":{"body":{"font":{"desktop":{"value":{"size":"12px","color":"#FF7DBB","lineHeight":"1.7"}}}}}}},"module":{"meta":{"adminLabel":{"desktop":{"value":"Text: LET US TALK"}}},"advanced":{"htmlAttributes":{"desktop":{"value":{"class":"cpgs-eyebrow"}}}}},"builderVersion":"5.11.1"} /-->Make your facilities easier to manage.
Tell us about your sites, your service needs, and what would make the biggest difference.
"}},"decoration":{"bodyFont":{"body":{"font":{"desktop":{"value":{"size":"20px","color":"#D0D0D0","lineHeight":"1.7"}}}}}}},"module":{"meta":{"adminLabel":{"desktop":{"value":"Text: Tell us about your sites, your service needs,"}}},"advanced":{"htmlAttributes":{"desktop":{"value":{"class":"cpgs-lead"}}}}},"builderVersion":"5.11.1"} /-->